Fraud, telephone scams and long-distance abuse are big business in North America.

As part of the ongoing effort to prevent abuse, TELUS Fraud Analysts:

• regularly liaise with American and Canadian carriers to share anti-fraud intelligence
• maintain close relationships with federal, provincial and local law enforcement agencies
• monitor calling traffic 24/7 to detect suspicious patterns and activity

You are responsible for charges associated with fraudulent calls made from your premises; however, TELUS has provided the following information to help you protect yourself against scams, slams, frauds and more.

• Slamming and switching
• Scams and toll fraud
• Modem hijacking