Fact sheet – TELUS and the company's R.O.B. placing

Reasons TELUS made it to number 10 in the R.O.B. Top 50 best employers

• An extensive portfolio of employee benefits including an innovative share options program that engages employees by giving them a vested interest and voice in the future of the company
• A CEO, Darren Entwistle, committed to communicating directly with employees on a regular basis, and an opportunity for each employee to provide feedback, ask questions and make recommendations
• Technological advancements that foster employee learning, growth and development, while enhancing productivity and processes
• An online recognition program called TeamMachine, reinforcing the team spirit within TELUS by recognizing efforts and results. From simple appreciation cards to award points redeemable for merchandise, TeamMachine recognizes efforts that reflect TELUS's values while achieving winning business results

R.O.B.'s selection criteria

• Company has systems and processes in place that empower employee progress and drive the company forward
• A CEO who maintains a positive vision for the future of the company, placing significant value on employees
• Exemplary human resources practices that invest in employees through innovative training and advancement programs

Select list of additional awards and recognition in 2001

• Ranked as one of Canada's leading employers in the 2002 edition of the Canada's Top 100 Employers book, a list compiled by Mediacorp Canada and published in Maclean's in November 2001. The annual national survey examined more than 5,000 businesses, and TELUS was selected based on working conditions, benefits and opportunities for advancement
• The only North American telecommunications company to make the Dow Jones Corporate Sustainability Index in the Fixed Line Communications category. The index was prepared by Sustainable Asset Management Group and TELUS was evaluated based on economic, environment and social dimensions
• Ranked as British Columbia's most respected company in the December 2001 issue of BCBusiness magazine

Company profile

• Leading Canadian telecommunications company offering full range of integrated products and services in Western Canada, and expanding products and services in Central and Eastern Canada
• Focused on the convergence of voice, data, Internet and wireless telecommunications services
• TELUS Corporation was created from the merger of BC TELECOM and TELUS (Alberta) in January 1999
• TELUS has 28,000 employees and serves millions of customers across the country
• President and CEO: Darren Entwistle
• Corporate head office: 555 Robson St, Vancouver B.C.
• The company trades on the Toronto Stock Exchange (T, T.A) and the New York Stock Exchange (TU)

Services and operations
TELUS helps customers benefit from the convergence of telecommunications technologies. The company is structured into six client-focused business units:

• Consumer Solutions: phone, fax and Internet products and services for individuals
• Business Solutions: phone, fax, Internet, data networking and e-businesses products and services for small to medium-sized businesses
• Client Solutions: phone, fax, Internet, data, conferencing, call centre and e-business products and services for large organizations
• Global Trading & Partner Solutions: wholesale voice, data, bandwidth and Internet Protocol products and services for national and international telecommunications carriers
• Wireless Solutions (TELUS Mobility): digital PCS products and services for individuals and businesses
• TELUS Québec: expanding range of products and services for individuals and businesses in the Québec marketplace

Social and community involvement

• TELUS donated more than $13 million in financial and in-kind assistance to health, education and arts organizations and initiatives in 2000
• Among the dozens of recipients were the Canadian Cancer Society, Vancouver Crisis Centre, Science World, the University of Alberta Centre for Professional Development, Big Brothers and Big Sisters of Canada, the National Ballet, Calgary Opera and Vancouver Art Gallery

More information
News release – TELUS one of top 10 companies to work for in Canada