the future is still friendly

the future is
still
friendly

A message from our CEO

Darren Entwistle
President and CEO “Delivering on our promise to consistently put customers first remains our top priority." Read more

A year of going above and beyond

TELUS in 2015

  • 1st Quarter
  • 2nd Quarter
  • 3rd Quarter
  • 4th Quarter

1st Quarter

  • Secured spectrum licences equivalent to a national average of 15 MHz for $1.5 billion in the AWS-3 wireless spectrum auction
  • Issued $1.75 billion of senior unsecured notes in three series: a three-year maturity at 1.50 per cent, a seven-year maturity at 2.35 per cent and a 30-year maturity at 4.40 per cent
  • TELUS Health acquired Medesync, whose electronic medical records product uses cloud-based and mobile technologies to provide physicians with access to clinical information, from anywhere, with any device
  • Launched TELUS Business Connect™, a suite of advanced cloud-based communications tools for small businesses

2nd Quarter

  • Announced a $1 billion multi-year investment in Edmonton – and, in October, announced another $1 billion investment in Vancouver – to connect homes and businesses to TELUS Fibre, our new fibre-optic network
  • Acquired spectrum licences equivalent to a national average of 40 MHz for $479 million in the 2500 MHz wireless spectrum auction
  • Unveiled public Wi-Fi service across B.C. and Alberta, and continued to add locations throughout the year
  • Launched our National Sustainability Council to enhance governance and further embed a culture of sustainability at TELUS

3rd Quarter

  • Completed our $500 million 2015 share purchase program, purchasing and cancelling 12.1 million shares, and commenced our $500 million 2016 share purchase program
  • Introduced the TELUS Global IoT Connectivity Platform, enabling Canadian businesses to expand and scale their operations around the world
  • Opened our new corporate headquarters in Vancouver, TELUS Garden™, one of Canada’s first office towers to achieve leadership in energy and environmental design (LEED) platinum standards
  • Issued $225 million in green bonds, through the TELUS Garden office tower partnership, to retire construction financing

4th Quarter

  • Surpassed the one million customer mark for TELUS TV, just five years after launching Optik TV service
  • Issued $1 billion of senior unsecured notes in two series: a 10-year maturity at 3.75 per cent and a 29-year maturity at 4.85 per cent
  • Saw a decrease in customer complaints, for the fourth consecutive year, in the annual Commissioner for Complaints for Telecommunications Services report. Since 2011, the number of complaints directed at TELUS has dropped by 66 per cent
  • Launched a leading-edge cloud services portfolio to enable businesses to build flexible and secure IT environments and drive greater operational efficiencies