Build your own
Customize your TELUS annual report and print only what you need or download
the entire report
to have at your
1X: Technology standard for 3G (third generation) high-speed wireless Internet service at speeds of up to 153 Kbps. 1X was the first step in the CDMA2000 evolution. 1X provides enhanced voice network capacity as well as high-speed packet data mobile wireless Internet access.
3G (third generation): Describes wireless technology that offers highspeed packet data mobile wireless Internet access and multimedia communications at minimum transmission rates of 144 Kbps in mobile (outdoor) and two Mbps in fixed (indoor) environments. Analog cellular is the first generation of wireless and digital is the second.
4G (fourth generation): Describes the next generation of future wireless technology, which is still in the developmental stages. Long-term evolution (LTE) has emerged as the leading technology for adoption as 4G.
ADSL (asymmetric digital subscriber line): A technology that allows existing copper telephone lines to carry voice, data and video images at high speeds. It is asymmetric in that it uses most of the channel to transmit downstream to the user and only a small part to receive information upstream from the user.
ADSL2+: Increases the downstream data rate of ADSL to as much as 24 Mbps. These rates can be increased further by bonding multiple lines together to get data rates of up to 48 Mbps.
AWS (advanced wireless services) spectrum: AWS spectrum in the 2 GHz range, which is expected to be utilized in North America for 4G services.
bandwidth: The difference between the top and bottom limiting frequencies of a continuous frequency band, or indicator of the information-carrying capacity of a channel. A greater bandwidth provides a greater information-carrying capacity.
bits per second (bps): A measurement of data transmission speed for the amount of data transferred in a second between two telecommunications points or within network devices. Kbps (kilobits per second) is thousands of bits per second; Mbps (megabits per second) is millions; and Gbps (gigabits per second) is billions.
CDMA (code division multiple access): A wireless technology that spreads a signal over a frequency band that is larger than the signal to enable the use of a common band by many users, and to achieve signal security and privacy. CDMA2000 refers to the family of third generation wireless standards that use CDMA.
CLEC (competitive local exchange carrier): A category of telecommunications carriers, identified for regulatory purposes, that provide local exchange service in competition with an ILEC, using both the CLEC’s own switching and network or the CLEC’s switching facilities and a combination of either the CLEC’s network facilities or an ILEC’s unbundled network facilities.
CRTC (Canadian Radio-television and Telecommunications Commission): The federal regulator for radio and television broadcasters, and cable-TV and telecommunications companies in Canada.
digital: A transmission method employing a sequence of discrete, distinct pulses that represent the binary digits 0 and 1 to indicate specific information, in contrast to the continuous signal of analog. Digital networks provide improved clarity, capacity, features and privacy compared to analog systems.
EVDO (evolution data optimized): Part of the CDMA family of standards, EVDO is wireless radio broadband protocol that delivers data download rates of up to 2.4 Mbps. It is suitable for high bandwidth download applications such as enterprise VPN computing, music transfers and video streaming. EVDO Rev A (DOrA), the next generation of EVDO, adds data download rates of up to 3.1 Mbps, upload rates of up to 1.8 Mbps and higher system capacity, as well as improved quality of service support for data packet applications.
fibre network: Transmits information by light pulses along hair-thin glass fibres, making it useful for transmitting large amounts of data between computers or many simultaneous telephone conversations.
forbearance: PPolicies refraining from the regulation of telecom services, allowing for greater reliance on competition and market forces.
GPON (gigabit-capable passive optical network): A fibre-based transmission technology that delivers data download rates of up to 2.5 Gbps and upload rates of up to 1.25 Gbps.
GPS (global positioning system): A radio navigation system that allows users to determine and communicate their exact location, from anywhere in the world.
GSM (global system for mobile communication): A digital PCS mobile phone standard used in many parts of the world.
hosting: TThe management of data, which incorporates the business of housing, serving and maintaining files for one or more websites.
hotspot: A Wi-Fi wireless access point in a public place.
HSPA (high-speed packet access): A 3.5 or higher generation GSM technology capable of delivering wireless data download speeds of up to 30 Mbps.
iDEN (integrated digital enhanced network): A network technology developed by Motorola to utilize 800 MHz channels for digital service. The digital signals offer greatly enhanced spectrum efficiency and system capacity. TELUS uses this technology for its Mike service, which also includes PTT service.
ILEC (incumbent local exchange carrier): An established telecommunications company providing local telephone service.
IP (Internet protocol): A packet-based protocol for delivering data across networks.
IP-based network : A network designed using IP and QoS (quality of service) technology to reliably and efficiently support all types of customer traffic including voice, data and video. An IP-based network enables a variety of IP devices and advanced applications to communicate over a single common network.
IP TV (Internet protocol television): Television service that uses a two-way digital broadcast signal sent through a switched telephone or other network by way of broadband connection. The TELUS service is trademarked as TELUS TV.
LAN (local area network): A way of connecting several computers, typically in the same room or building, so they can share files and devices such as printers and copiers.
local loop: The transmission path between the telecommunications network and a customer’s terminal equipment.
LTE (long-term evolution): An evolving 4G mobile communications technology, capable of wireless broadband speeds of up to 100 Mbps, with commercial deployment expected to start in 2010 or later.
MMS (multimedia messaging service): Allows wireless customers to send and receive messages that contain formatted text, graphics, photographs, and audio and video clips.
MVNO (mobile virtual network operator): A mobile service operator without licensed spectrum or network that leases wireless capacity from other carriers to resell to end customers.
non-ILEC (non-incumbent local exchange carrier): The telecommunications operations of TELUS outside its traditional operating territories, where TELUS competes with the incumbent telephone company (e.g. Ontario and Quebec).
PCS (personal communications services): DDigital wireless voice, data and text messaging services in the 1.9 GHz frequency range.
POP: One person living in a populated area that is included in a network’s coverage area.
postpaid: A conventional method of payment for wireless service where a subscriber pays for a significant portion of services and usage in arrears, after consuming the services.
prepaid: A method of payment for wireless service that allows a subscriber to prepay for a set amount of airtime in advance of actual usage.
PTT (Push To Talk): A two-way communication service that works like a walkie-talkie using a button switch. With PTT, communication can only travel in one direction at any given moment. PTT is provided by TELUS through its Mike service using iDEN technology.
roaming: A service offered by wireless network operators that allows subscribers to use their mobile phones while in the service area of another operator.
smartphone: An advanced mobile device or personal digital assistant (PDA) that provides text messaging, e-mail, multimedia downloads and social networking (e.g. Facebook Mobile) functionality in addition to voice.
SMS (short messaging service): A wireless messaging service that permits the transmission of a short text message from and/or to a digital wireless device.
spectrum: The range of electromagnetic radio frequencies used in the transmission of sound, data and video. The capacity of a wireless network is in part a function of the amount of spectrum licensed and utilized by the carrier.
VDSL2 (very high-speed digital subscriber line 2): The next generation of DSL technologies offering accelerated data download rates of up to 55 Mbps and upload rates of up to 30 Mbps.
VoIP (voice over Internet protocol): The transmission of voice signals over the Internet or IP network.
VPN (virtual private network): A private data network that makes use of a public telecommunications infrastructure, maintaining privacy through the use of a private secure network and security procedures.
WAN (wide area network): A data network extending a LAN outside its building, over telecommunication lines or wirelessly, to link with other LANs over great distances.
Wi-Fi (wireless fidelity): The commercial name for networking technology that allows any user with a Wi-Fi enabled device to connect to a wireless access point (e.g. hotspot) supporting speeds of more than 100 Mbps.
WiMax: A standards-based wireless technology that provides high throughput broadband connections over long distances.