in this section:
In order to view elements of this site, you need to activate JavaScript and have Adobe Flash Player installed on your computer.
You can download the latest Flash Player for free from Adobe's website.
who we are
- A full-service incumbent local exchange carrier in B.C., Alberta & Eastern Quebec offering local, long distance, data, Internet, video, entertainment and other services to consumers and businesses
- A national provider of data, IP and managed solutions focusing on the business market, including non-incumbent operations located in urban centres in Ontario & Quebec
- A provider of 4.4 million network access lines to residences and businesses
- The second largest Internet service provider in Western Canada with 1.2 million Internet subscribers, 87% of whom receive high-speed service
our products and services
voice
local and long distance service, call management services such as Voice Mail, Call Display and Call Waiting, sale of telephone equipment, rentals and maintenance of business telephone equipment
Internet
high-speed or dial-up Internet services with security features (Anti-Virus with Ad Manager, Firewall and Anti-Spyware), and entertainment features
(TELUS Play Pack® and TELUS music downloads)
TELUS TV®
fully digital entertainment service available in select neighbourhoods with Video on Demand and Pay Per View as part of the TELUS Future Friendly Home suite of services
data
IP networks, private line, switched services, network wholesale, network management and hosting
converged voice and data solutions - TELUS IP-One Innovation® and TELUS IP-One Evolution®
hosting and infrastructure
managed IT and infrastructure solutions delivered through TELUS' IP networks and connected to our Internet Data Centres
converged voice and data solutions
TELUS IP-One Innovation® and TELUS IP-One Evolution®
security solutions
managed and non-managed solutions to protect business networks, messaging and data, in addition to security consulting services
customized solutions
contact centre services including CallCentreAnywhere, conferencing services (webcasting, audio, web and video), and human resource and health and safety outsourcing solutions
In 2007, we delivered by...
- Obtaining regulatory forbearance of residential phone service in 63 communities and business service in 35 communities across Alberta, British Columbia and Eastern Quebec, improving pricing, marketing and bundling flexibility
- Continuing to invest in the speed and coverage of our broadband infrastructure
- Focusing on four key business verticals of the public sector, healthcare, financial services and energy
- Securing major contracts including a $200 million, five-year contract with the Department of National Defence, a multimillion-dollar contract with the Western Canada Lottery Corporation, a seven-year contract with Lloyd's Canada and a $90 million, long-term contract with Yellow Pages Group
- Implementing a converged order entry and billing system for one million residential customers in Alberta
- Launching TELUS TV in several Quebec communities and continuing the roll-out of TELUS TV to additional neighbourhoods in Vancouver, Calgary and Edmonton
In 2008, we are...
- Continuing the enhancement of our broadband network and increasing our high-speed Internet subscriber base
- Taking advantage of opportunities resulting from forbearance to offer more attractive and flexible service offerings
- Implementing a new order entry and billing system for more than one million residential customers in B.C. to bring improved customer service, productivity, and bundling and marketing options
- Winning and implementing enterprise contracts focused on key business verticals
- Expanding our presence in the healthcare vertical with the January $743 million acquisition of Emergis, helping to position TELUS as a leader in the ongoing transformation of healthcare services in Canada
- Increasing revenues by up to 5%, to $5.075 billion
TELUS wireline
