TELUS wireline at a glance

who we are

• A full-service incumbent local exchange carrier in B.C., Alberta and Eastern Quebec offering local, long distance, data, Internet, video, entertainment and other services to consumers and businesses
• A national provider of data, IP and managed solutions focusing on the business market, including non-incumbent operations located in urban centres in Ontario and Quebec
• A provider of 4.5 million network access lines to residences and businesses
• The second largest Internet service provider in Western Canada with 1.1 million Internet subscribers, 83% of whom are high-speed

our products and services

voice

local and long distance service, call management services such as Voice Mail, Call Display and Call Waiting, sale, rental and maintenance of telephone equipment

Internet

high-speed or dial-up Internet services and security features (Anti-Virus with Ad Block, Firewall and Anti-Spyware)

TELUS TV®

fully digital entertainment service available in select neighbourhoods with Video on Demand and Pay Per View

data

IP networks, private line, switched services, network wholesale, network management and hosting

converged voice and data solutions

TELUS IP-One Innovation® and TELUS IP-One Evolution®

hosting and infrastructure

managed IT and infrastructure solutions delivered through TELUS' IP networks and connected to our Internet Data Centres

security solutions

managed and non-managed solutions to protect business networks, messaging and data, in addition to security consulting services

customized solutions

contact centre services including CallCentreAnywhere™, conferencing services (webcasting, audio, web and video), and human resource and health and safety outsourcing solutions

in 2006, we delivered by...

• Securing major multi-million-dollar contracts including the Government of Ontario, Alberta Treasury Branches (ATB) Financial, City of Toronto and Finning International
• Growing our high-speed Internet subscriber base by 20%
• Introducing TELUS High-Speed Extreme Internet service, offering download speeds of up to six megabits per second
• Continuing the geographic roll-out of TELUS TV and adding Pay Per View to the service
• Launching innovative business solutions such as TELUS Business One®, customized voice and high-speed Internet services for small business, and TELUS SafetyNet™ services for the public sector
• Focusing on key business verticals such as the healthcare industry by announcing contracts with Peterborough Regional Health Centre and Saint Elizabeth Health Care in Ontario
• Being recognized by The Paisley Group for the best directory assistance service in Canada, for the fourth consecutive time, and the second best in the U.S.

in 2007, we are growing together by...

• Committing to invest $600 million over the next three years to enhance our broadband network
• Targeting a strong increase in our high-speed Internet subscriber base
• Continuing improvements in productivity and customer service excellence, achieved by investing in technology and streamlining operating systems and processes
• Continuing the geographic roll-out of TELUS TV and launching new entertainment services such as high-definition TV
• Building on the strength of our heritage services portfolio by offering new integrated wireless and wireline products
• Generating up to $625 million in cash flow from our wireline operations