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TELUS Mobility at a glance
who we are
- a national facilities-based wireless provider with 3.9 million subscribers and 32 million licensed POPs (population)
- a North American industry leader in cash flow growth, operating margins and churn rate, with an average revenue per unit approximately 20% higher than our Canadian peers
- we provide national digital wireless voice, Push To Talk™ (PTT™), data and Internet services across Canada
- we offer nationwide digital PCS (CDMA) service with national next generation 1X capability
- we are the leader in PTT service with Mike®, the only iDEN network in Canada and the only service that combines a digital PCS phone, Mike's Direct Connect® service, text messaging and Internet access
our products and services
digital voice – PCS (postpaid and Pay & Talk® prepaid) and Mike all-in-one (iDEN); Push To Talk capability on both Mike (Direct Connect) and PCS (Instant Talk)
Internet – Wireless Web, text, picture and video messaging, ring tone, image and game downloads, Wi-Fi Hotspots
data – next generation 1X and Mike packet data; RIM's BlackBerry service available on both PCS and Mike
in 2004, we delivered by...
- ranking first in North America among wireless operators across numerous operating indicators in an independent survey by N. Moore Capital Limited
- achieving record revenue and EBITDA growth while reducing cost of acquisition by 10%
- providing best-in-class coverage, client care and retention, as evidenced by achieving a top-quartile customer churn rate of only 1.4% per month
- increasing combined digital PCS and Mike coverage to 30 million POPs, or 94% of the Canadian population, including our 1X data network coverage to 91% of the population
- signing an enhanced long-term wireless roaming agreement with Verizon Wireless
- completing a Canadian and U.S. cross-border roaming partnership with Nextel Communications, allowing Nextel and TELUS Mobility Mike customers to use Direct Connect service to Push To Talk with each other across North America
- introducing the world's first Fastap-enabled mobile phones for fast text messaging
- launching wireless video messaging capabilities to complement our popular picture and text messaging services
in 2005, we are making the future friendly with...
- a continuation of our long-standing focus on profitable subscriber growth through EBITDA and cash flow generation, and world-class operating performance
- TELUS Mobility expecting to generate cash flow (EBITDA less capital expenditures) of $1 billion
- rigorous focus on customer retention and the maintenance of top quartile North American churn levels through premium client care
- leadership in wireless data services that leverage our 1X and Mike iDEN networks
- ongoing expansion of our national points of distribution
- continued leveraging of our strategic relationships with Verizon Wireless for PCS (CDMA) and Nextel for Mike (iDEN) with enhanced coverage in North America, and with Mike roaming in Mexico, Argentina, Brazil and Peru
- continued leadership in Push To Talk services with both Mike Direct Connect and PCS Instant Talk
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