the future is friendly
TELUS Corporation is the largest telecommunications company in Western Canada and
the second largest in the country. We provide a wide range of telecommunications products
and services including data, Internet protocol (IP), voice, video and wireless services.
In 2004, we generated $7.6 billion in revenues, and were a global leader among major
telecom companies in growth of revenue, operating earnings and cash flow.
TELUS serves customers with:
- two state-of-the-art national digital wireless networks covering 30 million people across Canada and providing wireless solutions to 3.9 million customers
- our strong incumbent market position in Western Canada and Eastern Quebec, including 4.8 million network lines, 971,000 Internet customers, and innovative technology solutions such as the TELUS Future Friendly® Home
- our national wireline next generation network, which offers advanced IP-based network applications such as the TELUS IP-One™ product family to serve business customers across Canada.
Our values:
TELUS team members work together to deliver a future friendly service, and our values guide the way:
- we embrace change and initiate opportunity
- we have a passion for growth
- we believe in spirited teamwork
- we have the courage to innovate.
Social responsibility:
We are committed to becoming Canada's premier corporate citizen by making a difference in the communities where we live, work and serve. For more information, visit telus.com/socialresponsibility.
Our strategy:
As we fulfill our strategic intent to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move, six strategic imperatives have guided our efforts since 2000 and serve as a framework for our actions:
- building national capabilities across data, IP, voice and wireless
- focusing relentlessly on the growth markets of data, IP and wireless
- providing integrated solutions that differentiate TELUS from our competitors
- partnering, acquiring and divesting to accelerate the implementation of our strategy and focus our resources on core business
- going to market as one team, under a common brand, executing a single strategy
- investing in internal capabilities to build a high-performance culture and efficient operation.
Our key priorities for 2005:
Each year, we establish a set of corporate priorities to address timely opportunities and challenges, focus our efforts and drive value for our investors:
- enhancing our leadership position in wireless
- leveraging our investments in high-speed Internet technology through Future Friendly Home services in B.C., Alberta and Eastern Quebec
- accelerating our wireline performance in Ontario and Quebec business markets
- growing brand value by delivering a superior customer experience via leading IP solutions and excellence in customer care
- driving continual improvements in productivity across TELUS
- reaching a new collective agreement that reflects our industry dynamics and embraces the needs of all TELUS stakeholders.
