Frequently Asked Questions

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How does TELUS intend to take advantage of its strategic relationships with Verizon and Genuity?

> In the global telecommunications industry that is accelerating in terms of technologies and competition, it is not feasible to own or build all capabilities. Partnerships and alliances are more important than ever. Verizon and Genuity are among the world leaders in their area of telecommunications expertise.

• Verizon is one of the world's leading providers of high-growth communications services, serving the equivalent of 95 million access lines and 25 million wireless subscribers.



• Genuity, created by a spin-off the GTE's Internet backbone operations (formerly BBN) and related data business, is a leading tier-one Internet infrastructure service provider.

Not only do we benefit from significant buying power savings from Verizon (in 2000, over $40 million of savings were realized), but also as strategic partners, we are preferred suppliers with Verizon/ Genuity in each other's territories. The relationships, managed at a strategic level, mean that TELUS and Verizon/Genuity will cooperate to exploit the provision of integrated, seamless, and coordinated telecommunications services to customers across North America and globally. During 2001, we will continue working with our partners to align products and services. As well, we are integrating network and infrastructure elements to carry these services, and we are aligning the operational structures necessary to sell, deliver, support and bill them.

Some examples include:

• The TELUS cross-Canada fibre network system, operational in early 2001, will offer our customers high-speed transport services, delivering products such as SONET, ATM, and IP services. This network connects to the Genuity fibre network in two locations.



• Web/data hosting centres, supported by the in-house expertise of Genuity.



• Joint customer bids on North American cross-border sales opportunities.