Frequently Asked Questions

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Can you explain your wireline data and IP strategy and provide some detail of the types of services?

> Data and IP can be explained by looking at the three tiers. The three tiers of our data and IP strategy consist of:

1. Wide Area Network (WAN) (or bandwidth: backbone and access) - it includes traditional and newer data services, such as leased lines, ISDN, frame relay, ATM, ADSL, IP and VPN. In a converged voice and data world, extending the reach of our network gives TELUS the cost base to be competitive because we are reducing lease payments to our competitors. It also allows us to offer the quality of service guarantees that customers want. The new TELUS national network mentioned above connects into Genuity's high-speed backbone in Seattle and Detroit. By doing this, TELUS achieves costless peering as well as enhanced service quality.



2. Local Area Network (LAN) (or private networks) - here, TELUS leaps over the access layer to custom-design and manage private networks for customers, using our own engineers. Because this service does not depend on owning access, TELUS can offer it in Central Canada. As TELUS extends its fibre network, or where the customer wants a wireless option, TELUS can offer the access portion as well.



3. IP applications (includes Web hosting, e-commerce, m-commerce, Voice-over-IP (VoIP)) - this is where our Genuity partnership is key because we can tap into partnerships they have with content providers and Application Service Providers (ASPs).

This combination of offering holistic WAN/LAN/IP converged solutions is what will differentiate TELUS in the marketplace.

Our strategy is to focus on this high growth data business. While the projected compounded annual growth in the Canadian telecommunications market over the next three years is 7%, enhanced data and IP service is projected to grow at 31%.