commitment
staying ahead through our business and management practices
At TELUS, we strive to ensure our individual and collective practices stay ahead of expectations. Our business and management practices must always be above reproach. Our goal is to demonstrate the highest levels of ethics and integrity in our interactions with all stakeholders. This is a priority across the organization and an ongoing commitment of all team members.
Strategy, corporate governance and business ethics
TELUS’ strategy focuses on becoming a strong national player in data, IP and wireless. Our strategic intent is to unleash the power of the Internet to deliver the best solutions to Canadians at home, in the workplace and on the move.
Guiding our efforts are six strategic imperatives that serve as a foundation for our decisions and actions:
- Building national capabilities across data, IP, voice and wireless
- Focusing relentlessly on the growth markets of data, IP and wireless
- Providing integrated solutions that differentiate TELUS from our competitors
- Partnering, acquiring and divesting to accelerate the implementation of our strategy and focus our resources on core business
- Going to market as one team, under a common brand, executing a single strategy
- Investing in internal capabilities to build a high-performance culture and efficient operation.
Each year we also set corporate priorities to address timely opportunities and challenges. TELUS team members use these priorities to determine how their own contributions will help them deliver on the corporate strategy and our strategic imperatives. For more information on our progress to date on our strategic imperatives and key priorities for 2006, view our 2005 annual report online at telus.com/annualreport.
Corporate governance
Companies today must demonstrate high standards of ethics both in operations and in managing the business. Our Board of Directors approves the TELUS ethics policy, and is responsible for monitoring its compliance. Additionally, the Board oversees strategic planning, communicating with investors and regulators, monitoring risks and internal controls, and monitoring compliance with all significant policies and procedures. The Board is also responsible for appointing the chief executive officer (CEO) and approving the appointment of all members of the executive leadership team. Profiles of TELUS’ Board of Directors and senior executive team members are available at telus.com/bios.
We continue to proactively undertake best practices in corporate governance including guaranteeing a confidential “whistleblower” system to those who wish to draw attention to potential abuses. A full statement of our corporate governance practices can be viewed at telus.com/governance.
In 2005, TELUS was recognized for excellence in corporate governance and disclosure. Included in this recognition were the following awards:
- In December 2005, the Canadian Institute of Chartered Accountants (CICA) presented TELUS with the Award of Excellence for Best Corporate Governance Disclosure across all industry sectors. The TELUS 2004 annual report was also the recipient of the Award of Excellence for Corporate Reporting in the communications and media sector. This is the 11th consecutive year TELUS has been recognized for excellence in corporate reporting.
- In August 2005, Canadian Business magazine’s Top 25 Boards in Canada survey ranked TELUS as tied for the third best board in Canada, scoring 97 out of 100 possible points.
- The 2004 annual report was also ranked second globally out of 1,100 international companies in the 2005 Annual Report on Annual Reports by Corporate Essentials.