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4G LTE offers wireless internet speeds two to three times faster than other technologies

Cranbrook, B.C. – TELUS has invested $200,000 to bring the world’s most advanced and fastest wireless technology to customers in Cranbrook. Called 4G LTE, the new technology offers internet speeds two to three times faster than the HSPA+ technology most customers use today.


TELUS rolled out 4G LTE to more than 80 per cent of British Columbians in 2012 and plans to connect even more by the end of 2013.


“TELUS is committed to providing the best service to our customers, and that includes bringing the community of Cranbrook the fastest wireless technology available in the world today,” said Steve Jenkins, TELUS General Manager for the Southern Interior. “With a 4G LTE device like the Samsung Galaxy S III or Note II, TELUS customers in Cranbrook will have the fastest wireless internet at their fingertips, as fast as their home internet connection but on their smartphone, tablet, or internet key. In addition to connecting 80 per cent of British Columbians to LTE in 2012, we are continuing to expand this new technology so that even more B.C. communities and residents will have access to 4G LTE. It’s an ambitious undertaking.”


4G LTE is rapidly emerging as the new standard for wireless technology in the world, with most new handsets built to take advantage of its superior speed. TELUS customers can already experience the full capabilities of TELUS’ 4G LTE network with the popular Samsung Galaxy S III, Samsung Galaxy Note II, Samsung Rugby LTE, The LG Optimus G, Huawei E397 4G LTE Mobile Internet Key and the Samsung Galaxy Tab 8.9 LTE. The HTC One X+ will be joining the TELUS LTE device lineup later this month. Consistent with TELUS’ clear and simple pricing approach, current rate plans will apply to all TELUS 4G LTE customers without premium charges.


TELUS’ 4G LTE network supports manufacturers’ top download speeds of up to 75 megabits per second (Mbps), with an expected average of 12 to 25 Mbps depending on signal strength. Using 4G LTE, TELUS customers will experience dramatically faster and seamless downloads when surfing the web, reading emails or getting the latest chart topping music. For example, downloading a 600 megabyte album with a 4G LTE-capable device will only take 3.5 to 7 minutes, while a 1.2GB HD movie from iTunes will be ready for viewing in just 7 to 14 minutes. Most importantly, TELUS customers will move seamlessly from 4G LTE to the existing 4G HSPA networks when roaming out of LTE supported areas, and will have no disruption to wireless service or downloading.

4G LTE is the latest evolution in TELUS’ wireless network technology rollout, building on the 2009 launch of its coast-to-coast 4G HSPA wireless network. Today this network reaches more than 97 per cent of Canadians. Since 2000, TELUS has invested more than $30 billion to bring Canadians some of the most advanced wireless networks in the world. This investment is part of the $3 billion TELUS is investing in new infrastructure and facilities in B.C. until 2014.


Additionally, TELUS is putting customers first and embracing new ideas to make TELUS service better. In response to customer feedback, TELUS has dramatically simplified its entire fee schedule, most recently eliminating activation fees. This builds on a series of improvements where TELUS has also eliminated carrier 911 and system access fees on all its Clear and Simple rate plans, reduced bill shock with Flex Data Plans, Data Notifications and travel roaming packages, added Caller ID and Voicemail as standard on all TELUS rate plans, simplified device pricing with Anytime Upgrades and revolutionized mobility contracts by introducing a Device Balance instead of the contract termination fee.


For more information on TELUS 4G LTE or to sign up for network coverage updates, please visit or check out our coverage map at


TELUS (TSX: T, NYSE: TU) is a leading national telecommunications company in Canada, with $10.9 billion of annual revenue and more than 13.1 million customer connections, including 7.7 million wireless subscribers, 3.4 million wireline network access lines, 1.4 million Internet subscribers and 678,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services, including wireless, data, Internet protocol (IP), voice, television, entertainment and video.


In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than $300 million to charitable and not-for-profit organizations and volunteered 4.8 million hours of service to local communities since 2000. Fourteen TELUS Community Boards lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.


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For more information, please contact:

Shawn Hall
TELUS Media Relations