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Vancouver, B.C. - Brookfield LePage Johnson Controls (BLJC) today announced a new $250,000 partnership with TELUS Sourcing Solutions (TSSI) to introduce automated performance management technology allowing BLJC’s 1,500 team members and their managers to enter and measure performance and development against clear annual goals.


Ron Shory, BLJC’s vice-president of Human Resources, said they chose the TELUS technology because of its scalability and inherent functionality.


“When we embarked on this path to automate our performance management process known as the Optimizer, we looked at a number of different vendors and ultimately felt that the solution offered by the TELUS team best aligned itself with our needs both present and future,” Shory said. “At BLJC, our competitive advantage is our team members and the great work they do each and every day to meet and exceed our clients’ expectations. Performance management is key to ensuring our team members understand what is expected of them and what they can expect of us in return.”


The TELUS Enterprise Performance Management solution offered by TSSI enhances team member performance by aligning individual career goals to organizational objectives, increasing overall productivity and improving team member engagement.


By automating the performance management process, BLJC will have the ability to track performance in real time, improve the quality of HR services and reduce the administrative costs associated with managing employee performance. This online solution is also virtually paperless and will help BLJC reduce its environmental footprint.


In conjunction with this implementation, BLJC will also be implementing the TELUS e.Succession module. Succession management will allow BLJC to better understand their team members’ experience, expertise, performance, and career aspirations, which in turn helps identify successors for current and potential talent gaps.


By understanding the impact when critical positions are vacated succession management supports improvements in building business continuity planning, better Career Development, improved knowledge transfer and less time getting new team members up to speed.


“TSSI looks forward to working with BLJC to implement and maintain the same tools which helped to make TELUS an employer of choice,” said José Dino, TSSI’s vice-president of Business Development. “Strong technology is critical and so is the conversation between a manager and employee. To build a high performance culture and a winning team, you need to combine these elements in a performance management framework which aligns your employees’ work with the objectives of your organization.”


TELUS Sourcing Solutions, (TSSI) is a leading provider of cost-effective and innovative Human Resources and Talent Management solutions with demonstrated experience delivering this suite of services with a core competency in the public and private sector.


BLJC is the Canadian leader in the provision of workplace management services for real estate portfolios including the management of TELUS’ broad Canadian real estate portfolio. With over 1,500 team members, BLJC provides a full complement of integrated workplace management services to client portfolios across Canada.



TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $10.5 billion of annual revenue and 12.7 million customer connections including 7.4 million wireless subscribers, 3.5 million wireline network access lines and 1.3 million Internet subscribers and more than 550,000 TELUS TV customers. Led since 2000 by President and CEO, Darren Entwistle, TELUS provides a wide range of communications products and services including wireless, data, Internet protocol (IP), voice, television, entertainment and video.


In support of our philosophy to give where we live, TELUS, our team members and retirees have contributed more than $260 million to charitable and not-for-profit organizations and volunteered 4.2 million hours of service to local communities since 2000. Eleven TELUS Community Boards across Canada lead TELUS’ local philanthropic initiatives. TELUS was honoured to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.


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Chris Gerritsen

TELUS Media Relations