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December 2, 1999


Burnaby, B.C. - TELUS has applied to the Canadian Radio-Television and Telecommunications Commission (CRTC) to change 9-1-1 service rates in Alberta. Under the proposal, the monthly network charge would decrease to 16 cents per access line from 19 cents per working access line.


Also, TELUS has proposed to charge wireless service providers an eight cent charge per month, per working cellular telephone number. This proposal is the result of a recent CRTC decision requiring TELUS to introduce 9-1-1 charges to wireless service providers at 50 per cent of the rate charged to wireline customers. Wireline rates are being reduced to ensure overall, revenues to TELUS do not change.


The charge appears on TELUS telephone bills as "E9-1-1 Provincial Network Charge". An additional charge of 44 cents also appears on the bill in some municipalities as "E911 Municipal Call Answer Fee". However, that portion is not affected by this application.


Implementation is pending CRTC approval. The CRTC has also asked that rates be recalculated each year to reflect anticipated growth in wireless service and ensure overall revenue neutrality.


TELUS is Canada's second largest telecommunications company and provides a full range of advanced communications services and products connecting Canadians with the world. The company's shares are traded on the Toronto and Montreal stock exchanges under the stock symbols BTS (Common) and BTS.A (Non-Voting).


For more information, please contact:


Doug Strachan
Media relations manager
(604) 432-2663 (office)
1-800-892-8250 (pager)