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February 2012 business
services rate changes

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Overview

Effective February 5, 2012 and subject to CRTC approval, TELUS is implementing rate changes for various business services.

 

For rate changes that require CRTC approval, TELUS is planning to file an application in early January, in accordance with the Approval Mechanisms for Retail and CLEC Tariffs established by the CRTC. For information on this process, please visit the CRTC website.

 

Summary of rate changes that will take effect February 5, 2012:

 

Alberta & BC serviceRate change

Local Business Lines in forborne exchanges, non-contracted:

  • Business Individual Line
  • Business Multiline
  • Information System Access Line (ISA) - BC only

$3 increase per line

Business Call Management Package in regulated exchanges

$1 increase per line

Business Call Management Package in forborne exchanges

$4 increase per line

Business Value Bundle in regulated exchanges

$1 increase per bundle

Business Value Bundle in forborne exchanges

$4 increase per package (1 line)

$7 increase per package (2-line)

$10 increase per package (3-line)

$13 increase per package (4-line)

$16 increase per package (5-line)

$19 increase per package (6-line)

Centrex Lines and Centrex Multilines, non-contracted

$5.25 increase per line

Centrex Alternate Number Delivery$1 increase per number
Centrex Additional Directory Number

$0.50 increase per number

A-la-Carte (non-bundled) Calling Features:

  • Alternate Number Display
  • Automatic Blocking
  • Call Director
  • Call Display
  • Call Forwarding / Advanced Call Forwarding
  • Call Gate
  • Call Return
  • Call Screen
  • Call Transfer
  • Call Waiting / Visual Call Waiting
  • Do Not Disturb
  • Smart Ring
  • Speed Calling 8 / Speed Calling 30
  • Three Way Calling

$1 increase per feature

Calling Feature Packages:

  • Business Calling Features Bundle
  • Business Feature Package

$1 increase per bundle/package

Calling Features Loyalty Discount ($2 off per feature)

No longer available

Call Forwarding Fixed Central Office

$3 increase per call path

Voice Mail

$1 increase per mailbox

Public Payphone Rental Lines (Retail) in forborne exchanges

$2.25 increase per line

TELUS High Speed Internet, non-contracted

$2 increase per access

 

Please view the Frequently Asked Questions page for further information.

 

Small & medium business bundle savings

 

If you are a Small or Medium Business currently in BC or Alberta and are subscribed to non-contracted services like Business Individual Line and/or Multi-lines, calling features, or high speed internet, you may want to learn more about TELUS Business FreedomTM bundles.  These bundles were designed to allow you to choose and change services as it fits your business while giving you all your communication tools in one place at an amazing price.

 

To learn more about special bundle savings that are available for Small & Medium Businesses, please visit telus.com/businessfreedom.  Or, if you prefer to speak with a TELUS Sales Representative, call us at 310-3100 and we will be happy to assist you in choosing the right bundle for your business.  With our clear and simple solutions, budget management is made easy, giving you more time to focus on your customers.

 

Our commitment to you

 

We know that you look to TELUS as your reliable communications solutions provider. We appreciate your trust and we're committed to investing in solutions that add value to your business. Whether you need data, Internet, voice or wireless services, TELUS is a leader in delivering comprehensive solutions to Canadian businesses. Our rates are competitive and our service is unmatched. The bottom line: you benefit from cost-effective, efficient communications.

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