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Preparing our facilities

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Preparing Our Facilities

We have undertaken an extensive seismic upgrade program focusing on major buildings in areas that are considered higher risk earthquake zones. Most of our major equipment buildings are classed as post-disaster structures because telephone service is essential in a disaster or emergency. Our switches are braced for an earthquake with uninterrupted power supply and stand-by power in the form of generators and batteries.

 

Annual fire drills are conducted at administration buildings to ensure that protocols are followed.  In addition, TELUS works with the BC Earthquake Alliance and plans to continue its participation in the annual Shake Out exercise at its largest building in the Lower Mainland to promote earthquake preparedness.  www.shakeoutbc.ca

Your cooperation


As good as this system is, in the event of an emergency, we will need the cooperation of our customers to limit their phone use to essential communications. Earthquakes in other areas, such as California and Japan, have shown us that while switches and lines have generally remained intact, heavy calling volumes and power outages have posed problems for telecommunications.

 

Earthquake preparedness

 

Annual fire drills are conducted at administration buildings to ensure that protocols are followed.  In addition, TELUS works with the BC Earthquake Alliance and plans to continue its participation in the annual Shake Out exercise at its largest building in the Lower Mainland to promote earthquake preparedness.  www.shakeoutbc.ca

Fire Suppression and Detection

 

To protect against network outages due to fire, TELUS critical network facilities have been upgraded with advanced fire suppression and detection technology.  In remote areas where water supply is limited or not available, TELUS is currently upgrading these facitliies with ozone-friendly gaseous suppression systems.  Our network facilities also incorporate Very Intelligent Early Warning laser fire detection systems that have the capability of providing 50 times higher sensitivity than standard smoke detectors, thus decreasing emergency response times.

 

Flood Response

 

The risk of flooding at our network facilities due to overflowing rivers is a regular threat to TELUS' network facilities.  To help mitigate this risk, TELUS' national flood response plan includes strategically placed bulk containers in British Columbia and Alberta containing emergency flood response equipment such as gas-fired water pumps, portable dikes and sandbags.

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