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Home disaster
response plan

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Home Disaster Response Plan

Your disaster response plan should include having a stock of survival supplies in your home. The following are recommended core stock items (add other items as needed):


  • Enough food and water for each member of your household for at least 72 hours
  • A flashlight
  • A portable, battery or crank-operated radio
  • Extra long-life alkaline batteries
  • One week's supply of medicines
  • A first aid kit
  • Extra clothing

'Disaster proof' your home:


  • Secure your water heater and any appliances that could move enough to rupture gas or electricity lines.
  • Know how and when to shut off gas, water and electricity.
  • Secure tall, heavy furniture and shelving, hanging plants and heavy picture frames.
  • Put latches on cabinet doors to hold them closed during shaking.

Create a family and communications plan:


  • Know what the emergency response plans are for your children's
    school(s) and your local community.
  • Establish an out-of-area contact that can relay messages from you to concerned family and friends in an emergency.
  • Agree with your family members that if you cannot contact each other by normal means, you will call the out-of-area contact.
  • Take time now to review the emergency information in the front section of your TELUS White Pages telephone directory.
  • Take time now to review the information available at the Government of Canada website:

911 service


In areas where 911 emergency service is available, bear in mind that the service is designed to respond to individual emergencies and there may not be enough 911 operators to handle the sudden surge of calls following a disaster.


We recommend that you keep the numbers for your local police, fire department, hospital and ambulance service by your telephone in case you are unable to reach a 911 operator.

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