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Disaster planning

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Disaster Planning

When a disaster strikes, a natural first reaction people have is to pick up the phone to contact their family and friends. However, the sheer number of calls triggered by a disaster can result in an overloaded telephone system, meaning critical calls may not get through. In an emergency, we all have a responsibility to ensure the telephone system does not become congested. Please try to restrict calls to emergency services only. The resources below will help you in case of a disaster:

  • TELUS has several suggestions to help you use your telephone in the event of a disaster.
  • Because disasters strike without warning, we recommend that everyone develop a home disaster response plan.
  • In addition to preparing TELUS team members for a disaster, we are continually working to prepare our facilities.
  • In the first hours after a disaster, our priority will be to provide telephone access to essential emergency services, such as fire and police departments, and hospital and ambulance services.
  • Many The specified space was not found. own their switches and telephones. As they prepare their emergency plans, we encourage them to develop disaster plans for their telephone systems.


Answers to some frequently asked questions.

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