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“See what was said”: Announcing TELUS Visual Voice Mail, the first national Canadian deployment of voice mail-to-email for increased productivity anywhere in the world

Wireless customers can read their voice mail as email, exclusively from TELUS

Vancouver, B.C. - TELUS today announced TELUS Visual Voice Mail, a service that enables TELUS wireless customers to read their voice mail as text messages or email for increased productivity.

TELUS' Visual Voice Mail is an enhanced voice-to-screen service that offers clients both the popular voice mail-to-text service and, for the first time across Canada, a highly convenient voice mail-to-email function, which lets customers get their phone messages anywhere in the world that they can access email using smartphones such as BlackBerrys and PDAs, or computers.

“The launch of TELUS Visual Voice Mail is another step in extending our leadership in unified communications, bringing multiple modes of communication together for streamlined connectivity. TELUS is proud to be the first national company in Canada to extend this useful service beyond the popular voice mail-to-text message service, to enable customers to get their voice mail as an email,” said Jim Senko, vice-president, TELUS Business Solutions. “Wherever in the world they can get email, they can now read their voice mail. It's even easier to stay connected on-the-go.”

TELUS wireless customers can, for the first time, ‘see what was said.' TELUS Visual Voice Mail will help mobile workers be more productive and efficient by letting them retrieve voice mail in settings in which they normally couldn't, such as meetings, seminars and loud environments. The message includes the caller's hyperlinked phone number, so users have the option of responding easily and at the touch of a button either by voice or by text. They can also get an audio recording of the message as an attachment.

TELUS Visual Voice Mail has a pay-per-use option for business users who want occasional access to voice mail in text format, while frequent users can choose an unlimited monthly subscription. TELUS customers can subscribe to the service by visiting their sales contact or a local dealer, calling customer care or adding the feature on mytelusmobility.com. TELUS Visual Voice Mail is available in English and French to wireless customers across the country.

TELUS Visual Voice Mail is powered by SpinVox, a global leader in Voice-to-Screen messaging, using the company's innovative Voice Message Conversion System (VMCS) that combines secure, state-of-the-art speech technologies with human intelligence and learning to quickly and accurately convert voice messages.

“This launch marks another significant milestone in the growth and value of voice messaging,” said Christina Domecq, CEO of SpinVox. “In the fiercely competitive wireless environment, SpinVox enables TELUS to offer a high value service - allowing both their business and customers to increase their productivity by communicating more efficiently, saving time and avoiding some of the frustrations associated with traditional voice mail.”

About SpinVox
SpinVox brought together the two most popular methods of communication – voice and text – and created a new category of messaging called Voice-to-Screen™. Its award-winning service is now making everyday communication simpler and more powerful, creating new recurring revenues for wireless, landline, cable and VOIP carriers as well as service providers and web partners. SpinVox has already launched its service with Alltel, Cincinnati Bell, Telstra, Vodafone Spain, Vodacom South Africa and has announced a deal with Skype. As a managed service provider any network or service can rapidly and cost-effectively implement SpinVox.

At the heart of SpinVox is its Voice Message Conversion System™ (VMCS), which works by combining state-of-the-art speech technologies with a live-learning language process. VMCS is being rolled-out across four continents in four languages - English, French, Spanish and German.


About TELUS
TELUS (TSX: T, T.A; NYSE: TU) is a leading national telecommunications company in Canada, with $9.1 billion of annual revenue and 11.1 million customer connections including 5.6 million wireless subscribers, 4.4 million wireline network access lines and 1.2 million Internet subscribers. TELUS provides a wide range of communications products and services including data, Internet protocol (IP), voice, entertainment and video. Committed to being Canada's premier corporate citizen, we give where we live. Since 2000, TELUS and our team members have contributed more than $113 million to charitable and not-for-profit organizations and volunteered more than 2.1 million hours of service to local communities. Eight TELUS Community Boards across Canada lead our local philanthropic initiatives. For more information about TELUS, please visit telus.com.

For more information, please contact:
Julie Smithers
TELUS Media Relations
(416) 206-6817
Julie.Smithers@telus.com