Campus programs
Consumer Solutions Leadership Development Program
What is Consumer Solutions?
The Consumer Solutions team focuses on meeting our clients’ communication needs by delivering state-of-the-art telecommunication solutions. Over 8,000 team members work collaboratively to grow and accelerate our product and service capabilities and provide unsurpassed wireless and wireline offerings. Consumer Solutions is composed of four key areas: Client Operations, Marketing, Products & Services, and Channels (Sales and Distribution).
The program
Over the course of the 20 to 26 month Consumer Solutions Leadership Development program for New Grads (LDP NG), your role will consist of a collection of three to six month rotations within various Consumer Solutions teams and departments. Rotations are selected based on their potential to develop your project management, analytical and people leadership skills, while exposing you to key areas of our business.
Rotations
Becoming an exceptional leader requires a solid understanding of our core business. Therefore, our team members start with foundational training, including spending time in our call centres. This front line rotation exposes you to the telecommunications industry, to the products and services we provide, and most importantly, to our clients! Understanding these key components will prove invaluable in your future rotations.
During the program you can expect to be exposed to roles such as:
- Launching new products and services
- Designing and implementing marketing campaigns
- Managing efficiency improvement projects
- Performing market research and business analysis
- Developing training programs
- Leading a team of employees
Your LDP experience will provide you with a variety of perspectives on our business, allowing you to become a well-rounded team member – a valuable asset in your career advancement at TELUS.
What does it take?
To be a successful candidate, you must demonstrate initiative, leadership abilities, a passion for business and telecommunications, as well as creativity, innovation, maturity, and flexibility.
What to expect
During this program, you can expect:
- Coaching and mentoring
- Performance feedback and leadership development opportunities
- Ownership and accountability for projects
- Experience working in cross-functional teams
- Interaction with senior management and executive team members
- Community involvement opportunities
- A fun work environment including social and networking activities and lots of other amazing perks!